Team Collaboration & Access

Monitoring is a team sport. Sandglass lets you bring everyone together to manage incidents and keep services healthy.

Invite your team

Add teammates so monitoring and incident response are shared responsibilities rather than resting on one person's shoulders.

  • Invite engineers, product managers, and support staff.
  • Organize access by project, service, or team.

Roles and permissions

Assign roles and permissions to ensure that each person has the right level of access without unnecessary risk.

Collaborate on incidents

Use incident timelines, notes, and shared views so everyone understands what's happening and what the next steps are.

Audit trails and accountability

Track who changed monitors, alert settings, or status updates and when. This makes it easier to understand configuration changes and run effective postmortems.